Credit Card And Member Questions

Hi! I'm Tina, Grassfire's Member Services Manager.

We set up this page to assist our team members with issues that may occur regarding monthly memberships and credit card charges with Grassfire.

General credit card billing questions: Please complete this form, with a brief description of your credit card charge issue. Please include the date the transaction was made.

Monthly member inquiries: If you are a Grassfire monthly member, you can use this form for any question related to your monthly account, including: cancelling your membership, modifying your membership, or logging in to the new or old member platform.

If you would do me one more favor? Please allow me 1-2 business days to reply. 

Thanks, and sorry for your inconvenience!

Tina, Member Services Manager

(For general questions, go here.)

Showing 11 reactions

  • John Rhode
    commented 2019-03-19 15:33:57 -0400
    Please discontinue my monthly premier subscription and the monthly $19.99 charge to my credit card. Also would you credit back the $19.99 charge on Feb 21? I tried to cancel on Feb 20th by email sent to and can provide you copy if necessary. My order #4324 was processed July 17, 2017. Thank you so much and keep up the good fight! We know how this ends!!!
  • David Broer
    commented 2019-03-13 10:36:21 -0400
    It was my intent to provodeONE fC contribution. I recieved 2 emails. Please correct. Thank You, Dave.
  • Howard Shucart
    commented 2019-03-06 14:14:59 -0500
    please cancel my membership & monthly payments
  • Susan Schumacher
    commented 2019-02-26 13:45:47 -0500
    Effective 4/6/18, I want my credit card to be credited $9.99/month effective that date. My husband Adrian “Ted” Creech passed away., 4/5/18. I do not want this service any longer.
  • Robin Rosenblatt
    commented 2019-02-06 18:24:51 -0500
    I am fighting back but no one helping me. Google banned for posting this

    Divided, we fall. United, we are strong. Division will cause more Anti-Semitism, increased BDS actions and more terrorists attacks.

    This is directly related to our lack of unity and support for Israel. It shows our enemies that we are weak.

    The stronger we are, the more we are respected!

    A simple way of showing our strength is by helping The Israel Longhorn Project.

    The stronger Israel and America are the safer it is for all of us.

    To do this we need 12 of you to donate $50,000 each or 600 of you to donate $1000 or 6000 of you to donate $100 or 60,000 of you donates $10.00 each.

    Thank you for your Courage and moral strength.

    Donation Button: PayPal:

    At no cost: Zelle transfer needs only account number #3945767931 from any US Bank & possible names: Robin Rosenblatt or Israel longhorn Project

    Robin Rosenblatt, M.Sc. Animal Science, former Israeli Soldier and past Anti-Terrorist Agent

    The Israel Longhorn Project

    Nonprofit 501© 3 #74-3177354

    7777 Bodega Ave. S – 107

    Sebastopol, CA 95472

    Tele: 650.631.9270 / cell: 650.339.0269
  • Helen Welch
    commented 2019-02-05 18:55:43 -0500
    If you are charging my Discover acct. monthly, do members still have access to free faxes?

    Thank you.
  • Guy Bowers
    commented 2019-01-12 17:58:31 -0500
    I Reside in NEVADA but ALL my Credit Cards are tied to a NM POBox (monitored/managed by my Accountant).

    NOT a prob IF space is provided to list a (Credit Card) Zip Code (NM) different from my Residence (NV) Zip Code….some individs/organizations afford the described option but some don’t & for any that do not, there can be a snafu with Credit Card issuers declining legit attempts to make a charge and/or individs/outfits duplicating or otherwise ‘butchering’ my direct-to-me USMail Address.

    I encountered this described hurdle several mins ago but it was NOT too serious for me to work around it, so contrib was successful!

    Please examine charge options described & add 1 additional space for diff Zip Code to be listed for Credit Cards?!

  • Karron Buchanan
    commented 2019-01-09 19:48:11 -0500
  • Steve Elliott
    published this page in About 2019-01-04 16:23:00 -0500
  • steve Elliott
    commented 2019-01-04 15:45:55 -0500
    testing second time.
  • Steve Elliott
    commented 2019-01-04 15:39:28 -0500
    I’m testing this. Please confirm receipt