John Rhode commented on CCard Questions 2019-03-19 15:33:57 -0400Please discontinue my monthly premier subscription and the monthly $19.99 charge to my credit card. Also would you credit back the $19.99 charge on Feb 21? I tried to cancel on Feb 20th by email sent to firstname.lastname@example.org and can provide you copy if necessary. My order #4324 was processed July 17, 2017. Thank you so much and keep up the good fight! We know how this ends!!!
Hi! I'm Tina, Grassfire's Member Services Manager.
We set up this page to assist our team members with issues that may occur regarding monthly memberships and credit card charges with Grassfire.
General credit card billing questions: Please complete this form, with a brief description of your credit card charge issue. Please include the date the transaction was made.
Monthly member inquiries: If you are a Grassfire monthly member, you can use this form for any question related to your monthly account, including: accessing your fax benefits, cancelling your membership, modifying your membership, or logging in to the new or old member platform.
If you would do me one more favor? Please allow me 1-2 business days to reply.
Thanks, and sorry for your inconvenience!
Tina, Member Services Manager
(For general questions, go here.)Submit
John Rhode donated 2019-02-08 16:10:38 -0500